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Noise Complaints

Reporting Noise Complaints

Prior to lodging a noise complaint with the City, it is important for you to have attempted to resolve the noise yourself before it becomes a source of aggravation. Neighbours may be unaware of the discomfort you are experiencing and are often happy to address the noise.

Officers at the City are often told “I wish they just told me”. Simple courtesy goes a long way to not causing unnecessary tension between neighbours. Approach your neighbours in a calm and polite manner. Sometimes it is beneficial offering your neighbours to listen from your property to help them appreciate the noise first hand. Work together to find a solution and compromise where possible.

Resolution of noise complaints can be complex and require your time and cooperation. You need to be aware that you may not get an instant resolution you desire.

To lodge a noise complaint, please refer to the table below for forms to complete and to whom you can discuss your concerns with.


Noise to report Who to Contact How to Complain
Aircraft Airservices Australia Noise Complaints & Information Service Hotline 
ph 1800 802 584
Noise from Council essential services including:
• Waste collection
• Road and drain cleaning
• Cleaning of public places
• Maintenance of verges and public places
Ongoing – City of Nedlands Noise Log Guide &
Noise Log
Noise from:
• Loud parties
• Burglar alarms that have been sounding for >30 minutes

Police – 131 444 and resident of the property

Ongoing – City of Nedlands

In the first instance:

Complaints form

Second and subsequent instances Noise Log Guide & Noise Log

Noise from:
• Air conditioners
• Swimming pools
• Spas
• Musical instruments on residential properties
• Stereo music
• Power tools on residential properties
Resident of the property and City of Nedlands Complaints form & Noise Log
Noise from:
• Concerts/Events
• Construction
Event promoter or
Construction company  and City of Nedlands

In the first instance:

Complaints form
Second and subsequent instances Noise Log

Passenger trains Public Transport Authority Phone: 136 213
Traffic along major roads Main Roads Western Australia Phone: 138 138
Documents 
Noise log
Noise complaint form

Documents

Noise log

Noise complaint form